Installation & Maintenance: Frequently Asked Questions (FAQs)

1. How do I get the Atlantis Special Select installed in my office?

At Me Shop, we provide free professional installation across the Delhi NCR region. Once your order is confirmed, our service engineer from our Gurugram Sector 9 hub will visit your premises within 24–48 hours to set up the machine and provide a live demo for your staff.

2. Does this machine require a direct water line connection?

No, the Atlantis Special Select is highly versatile. It can work with a standard 20-liter bubble top water jar placed on top, or it can be connected to an online water purifier/RO system using an external pump. This makes it ideal for offices in Noida and Gurugram where space or plumbing might be a constraint.

3. How many cups can it dispense in one go?

This high-performance hot beverage vending machine can dispense up to 22 cups (100ml each) continuously. After this, it requires a short recovery time of about 2–3 minutes to reheat the water to the optimal temperature, ensuring every cup of tea or coffee is piping hot.

4. Is the maintenance of this multi-option vending machine difficult?

Not at all. The machine features an Auto-Flush function that cleans the internal pipes and mixing bowls with hot water at the touch of a button. We recommend performing a manual cleaning of the mixing bowls once a day, which takes less than 5 minutes.

5. What happens if the machine stops working?

As your dedicated vendor, Me Shop India provides a 12-month onsite warranty. If you face any issues in Delhi, Faridabad, or Ghaziabad, simply call our service team at +91-9971136843. Our technician will visit your site to resolve the issue, usually within the same business day.

6. Can I adjust the taste (strength) of the tea and coffee?

Yes. One of the best features of the Atlantis Select is its "Program Mode." You can adjust the quantity of premix and water for each of the 7 options to match the specific taste preferences of your employees.

7. Where can I buy the premixes for this machine?

Me Shop is a one-stop-shop for all your vending needs. we supply a wide range of Atlantis, Amazon, and Nestle premixes (Cardamom Tea, Masala Tea, Coffee, Lemon Tea, etc.). We offer door-step delivery across Delhi NCR so you never run out of stock.

8. What is the power consumption of the Atlantis Special Select?

It is an economic tea and coffee vending solution with a peak power consumption of 1500 Watts. It features a smart thermostat that cuts off power once the water reaches the set temperature, saving electricity during idle office hours.

9. Can I use the machine to get only hot water?

Absolutely. The machine has a dedicated Hot Water button. This is very useful for employees who prefer green tea bags or simply need hot water for other purposes.

10. Does the machine have a counter to track consumption?

Yes, it features a digital cup counter. This allows office admins in Gurugram or Noida to track exactly how many cups are being consumed daily, helping you manage your monthly pantry budget effectively.

11. What are the common wear-and-tear parts I should know about?

The most common parts are the silicone tubes and the mixing whisker. As part of our Me Shop service commitment, we keep these spares in stock at our Gurugram warehouse for immediate replacement if needed.

12. Why should I buy from Me Shop instead of a local dealer?

Founded by Mr. Abhinandan Kamboj, Me Shop has a proven track record since 2018.Unlike generic dealers, we specialize in Commercial Kitchen and Beverage solutions. We provide a combined benefit of competitive e-commerce pricing with the "physical store" trust and after-sales support that Delhi NCR businesses require.

Shipping & Returns

• Shipping: Free delivery within 24 hours for orders in Gurugram and South Delhi.

• Cancellation: Orders can be cancelled before dispatch for a full refund.

• Returns: 7-day return policy if the product is received in damaged condition.