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Return Policy

ME SHOP Return Policy

We want you to be completely satisfied with your purchase.

If for any reason you are not happy with your order, ME SHOP offers a hassle-free return and exchange policy for eligible products within 7-10 days of the original purchase date.  

Eligibility for Returns:

  • Products must be in their original condition with all packaging and accessories intact.
  • Products must not be damaged, used, or altered in any way.
  • Certain products, such as [list specific product exceptions, e.g., custom orders, perishable goods], may be excluded from returns.

How to Initiate a Return:

  1. Contact Customer Support: Reach out to our customer support team at +91-9971136843 or support@meshopindia.in to request a return authorization.
  2. Pack Your Return: Carefully repackage the product in its original packaging, including all accessories and documentation.
  3. Ship Your Return: Ship the product back to us at the provided address. You are responsible for return shipping costs unless the return is due to a defective product or an error on our part.

Refunds and Exchanges:

  • Once your return is received and inspected, we will process your refund or exchange within [Number] business days.
  • Refunds will be issued to the original payment method.
  • Exchanges will be processed for the same product in a different size or variant, subject to availability.

Exceptions:

  • Products damaged due to misuse or negligence are not eligible for return.
  • Returns without a valid return authorization number will not be accepted.

For any further questions or assistance, please don't hesitate to contact our customer support team.

We are committed to providing you with a seamless and satisfactory shopping experience.

Terms of Return 

  • Product is returnable only if its different from what you have ordered.
  • Product return window is open for 7 days after delivery and billing of product. After 7 days we will not consider any return.
  • No Return Or Replacement : If customer deliver the goods on his own convenience and got damage due to mishandling.
  • No Return Acceptable :  If the  Consumer found ordered is smaller or bigger than he think or if he don't like the color which he choose on his own while ordering.
  • Product Replacement Request will be raised in case of manufacture faults : Once the field visit of technician and submission of report is done. The technician will be sent by the manufacture of the product. It is a sole decision of the manufacture Either they want to repair it and replace it. All the actions will be according to the manufacture policy of return and replacement.
  • In case of Return customer has to return the product with box and all other accessories, tax invoice, gift cards if any received with material. 
  • Kindly check product page either the product is returnable or non returnable. This policy is applicable as per product description page.
  • Return of the product is acceptable if customer found product physically damage or non working at the time of delivery. We will replace the product on same day or next day. (Subject to availability of stock).
  • Once the good is install at site. It can not accept as return.
  • For B2B GST invoice buyers : Return and replacement is applicable as per above policies. 
  • Me shop does not take any responsibility of any damage occurred while transporting the material from third  party transport companies. All material will dispatch on customer consent only. 
  • For Bulk orders : This return and replacement policy remain same. 
  • For Customize and Gifting Bulk orders: No returns. No refund.
  • No replacement if the product got damage with in 7 days in customer possession.
  • Product is not eligible to return or replaced if the product found customized or tempered.
  • Product with no sticker, Serial numbers, are not eligible for return and replacement.
  • Me shop has all the rights to amend, update and change the return policy without any prior notice.
  • All disputes shall raise strictly to Gurugram, Haryana Jurisdiction only.
  • Contact us on : +91-9971136843 or Email us: support@meshopindia.in for any further query.

Return Policy Product Wise

 Product NameApplicable Time WindowReturnable / Non returnableProduct Replacement Replacement Period
 Water Cooler7 DaysAS per page description As per manufacture Terms 5-7 Days
 Water Dispenser 7 DaysAs per page description As per manufacture Terms 5-7 Days
 Tea and Coffee vending machine 7 Days As per page description As per manufacture Terms 5-7 Days
 Water Purifiers 7 Days Returnable Before Installation. Non Returnable after installation As per manufacture Terms 5-7 Days
 Domestic Water Purifiers 7 Days Returnable Before Installation. Non Returnable after installation  As per manufacture Terms 5-7 Days
 Flying insect killer machine 7 Days Non returnable In case of Manufacture fault or Physical damaged product 5-7 Days
 Hand dryers 7 Days As per page Description As per manufacture terms 5-7 Days
 Air Curtain 7 Days As per page Description As per manufacture terms  5-7 Days
 Deep Freezer 7 Days  As per page Description As per manufacture terms   5-7 Days
 Air Coolers 7 Days As per page Description As per manufacture terms 5-7 Days

Important Notice

Kindly return  all documents like manual, bills, warranty card, Product and its accessories in box. Free gifts if any received. Carton box should be in proper condition with MRP and Serial Number on it. The serial number on product should match with the box. In case Customer misses any of the things above Me shop has all rights to cancelled the returns.

For Order Cancellation / Return / Replacement

You can cancel your order any time after placing the order. But once the order processed for delivery and invoice generated. It can not cancelled.

You Can manage your orders / Return and cancellation from your customer account. 

Sign In here to see the status of your order / manage your order / Manage quotations / Manage invoices. Never miss a thing.

Call Us on

+91-9971136843

+91-9999696843

E mail us 

Support@meshopindia.in

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